You as a customer can cancel your order anytime up to the cut-off time of the slot, i.e., within 24 hours of placing the order. In such a case we will refund any payments already made by you for the order.

In case of an incorrect or duplicate payment, please allow up to 7 days for the refund to be credited to the original payment method.

We cannot accept any cancellations once the order is dispatched. We do not accept any returns once the order is delivered for safety and hygiene reasons as the products are eatables. However, if you have any concerns or feedback regarding the products received, you can always reach us at info@shreevaishnavisweets.com / shreevaishnavisweets@gmail.com or at +91-98884 84988. Our business hours are Monday-Saturday 9 am to 5:30 pm.

If we suspect any fraudulent transaction by any customer or any transaction that defies the terms & conditions of using the website, we at our sole discretion can cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and will deny access to them or cancel any orders placed by them.